Case Studies

Read about how our customers use Magentrix Customer Management and how it has helped their processes.

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Technology & Software

10x Reduction in Customer Complaints & 63% Support Tickets Deflected for Claroty

Our customer portal is our face towards our customers, it’s the first thing they see when they want to engage us

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Kira Systems: 39% Decrease in Issues Per Customer

With the help of a Magentrix customer portal, Kira Systems is delivering on our vision of customer transformation

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Retail Control Systems - Saving 50% on New Portal

Customers now have easy, quick access to the information relevant to their solution from RCS

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Magentrix Costumer Success Communities helping Jonas Construction

Magentrix Customer Community Helps Jonas Construction Software Put Customers First

Magentrix was able to easily synchronized with their Salesforce CRM data and fulfill all of their customer service requests

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Non-Profits

RE:ACT Disaster Response Volunteer Portal Story

React Disaster Response: 100% Time-Savings During a Pandemic

Team Rubicon needed a system that could handle a large influx of new volunteers and that it integrates with Salesforce

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National Wrestling Coaches Association (NWCA)

NWCA Drives Member Engagement With A Magentrix Not-For-Profit Portal

With the active user count quickly approaching the 10,000 mark, NWCA has seen an average yearly growth of portal users close to 300%

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Real Estate

Gordon James Realty - Magentrix Customer Portal Case Study

57% decrease in support tickets, 45% decrease in operational costs

"We wanted everything to be integrated in one consolidated platform. And that's just been a massive, massive value-add from Magentrix."

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Manufacturing

Core Scientific

Core Scientific - Pioneers in the Industry

Once we identified our proposed Portal as a key business differentiator & looked through the available options in market, Magentrix stood out

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Financial Services

Customer Success Communities helping Alpha FX extend their CRM

How Magentrix Elevated the Alpha FX Customer Experience

Magentrix builds winning Customer Success Communities

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Facilities Services

Magentrix Partner Portal supports channel partner program

Magentrix Helps Sodexo Mexico Business Processes Shine

Finding a better way to manage 2,500 service providers.

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